Beyond Training

Negotiation training is insufficient for organisations to accelerate their performance. A list of additional items for HR departments.

Assessing Negotiation Ability at the Agency Level

How to produce a Negotiation Scan? Five Steps to Assess Organisational Performance I wrote earlier about training being the bread and...

#4. Avoid Bluffing

In negotiation, anchoring your counterpart means ensuring that a first offer has plenty of so-called "stickiness" to it. The offer will...

#3 Emphasise Your Island of Agreement

With some protocol and a few pleasantries back and forth, a negotiation kick-off may seem far less important compared to subsequent...

How Brexit Inspires Me to Launch Negotiation & Public Service

Today is “Brexit Day”. For over two years, UK and European sights were set on 29 March 2019 as the divorce date. At the surface, Brexit...

9 Ways in Which Civil Servants Negotiate Differently

Minding the gap between the canon of business oriented theory and the character and context of the civil service can help improve...

How Do We Learn? Inspiration From Humanitarian Negotiators

Learning is perhaps the greatest of all challenges in negotiation. Negotiators on the humanitarian frontlines may have some valuable...

The Street Cred of Peer Advisors

Peer-to-peer learning on negotiation may be the most innovative way forward for peace processes. I wrote earlier on the innovative...

The Difficulty of Learning in Public Service Negotiations

Learning from one's own negotiations is difficult and civil servants are no exception.

Peeking into the Black Box: Learning Lessons from Peace Negotiations

In studying peace talks are we learning the negotiation lessons on what works and what does not? Imagine taking a flight to a place where...

Learning on the Frontlines

This month in Geneva, one image captured the essence of frontline humanitarian negotiations. An ICRC humanitarian worker positioned...

The Prevalence of Accidental Negotiators

Even in high-stakes negotiation the prevalence of inadequate preparation is more rule than exception. Lucky to be at the table. That is...

Insights